Compliance & Legality
There are unfortunately many dishonest bad actors in the space that over the years have stolen clients money and operated fraudulently in the financial services space.
What can you do to ensure you’re doing business with a legitimate financial service provider (FSP)?
1. Check that the FSP is registered with the FSCA. You can check this here.
2. Never do business with an FSP that requests payments into their personal bank accounts.
3. Make sure they have a compliance officer that is also registered with the FSCA.
4. Check that they have the necessary authorisation to sell the products they are marketing.
How We Comply
Affluence Capital (Pty) Ltd is registered with the FSCA (Financial Services Conduct Authority) and has a Category II license (discretionary investment manager) no 262 and we are authorised to render advice in respect of the following financial securities and instruments:
Category Description | Advice | Intermediary |
CATEGORY I | ||
Long-Term Insurance – Category B | X | X |
Long-Term Insurance – Category C | X | X |
Retail Pension Benefits | X | X |
Pension Funds Benefits (excluding retail) | X | X |
Securities and Instruments: Shares | X | X |
Securities and Instruments: Money market instruments | X | X |
Securities and Instruments: Debentures and securitized debt | X | X |
Securities and Instruments: Warrants, certificates and other instruments | X | X |
Securities and Instruments: Bonds | X | X |
Securities and Instruments: Derivative instruments | X | X |
Participatory interests in Collective Investment Schemes | X | X |
Deposits defined in the Banks Act – exceeding 12 months | X | X |
Deposits defined in the Banks Act – 12 months or less | X | X |
CATEGORY II – Discretionary FSP | ||
Long-Term Insurance – Category B | X | |
Long-Term Insurance – Category C | X | |
Retail Pension Benefits | X | |
Pension Funds Benefits (excluding retail pension benefits) | X | |
Securities and Instruments: Shares | X | |
Securities and Instruments: Money market instruments | X | |
Securities and Instruments: Debentures and securitized debt | X | |
Securities and Instruments: Warrants, certificates and other instruments | X | |
Securities and Instruments: Bonds | X | |
Securities and Instruments: Derivative instruments | X | |
Participatory interests in Collective Investment Schemes | X | |
Long-term Deposits | X |
Compliance Function
Our compliance function is done independently by André Knobel of Moonstone Compliance (Pty) Ltd. (details below). Compliance with the “Financial Advisory and Intermediary Services”(FAIS) is strictly monitored.
Compliance Officer
André Knobel
Moonstone Compliance (Pty) Ltd.
Practice no. 188
Co. Registration No. 2002/020736/07
25 Quantum Street,
Technopark,
Stellenbosch,
7600
Contact Details:
Tel – +27 (0)21 883 8000
Email – aknobel@moonstonecompliance.co.za
Treasury
We are not a deposit-taking institution and therefor do not receive any client funds in our balance sheet. We also do not operate a trust account. Your account will be opened in your name with a nominated stock broker or safe custodian. Shares and other segregated securities are held through an independent share depository, while cash is held and backed by the Stock Exchange on the JSE Trustees. International shares and cash are held through an offshore nominee.
Complaints Procedure
We can’t imagine letting you down. But if you do have an issue that has not been resolved with your respective advisor, you can lodge a complaint as follows. Any complaint must be provided in writing to the key individual (Mr Jack Probart or Mr Marschant Probart), at the registered office address, alternatively to the compliance officer above.
FAIS Ombudsman
In the incredibly unlikely event that there is no resolution to a complaint you may have against us, then you are entitled to approach the FAIS ombudsman to investigate further.
Tel: 012 470 9080
Our Email Policy
This e-mail message, together with any attachments that it may contain, is intended only for the named addressee(s) indicated in the message and may contain legally privileged and/or confidential information. If you have received this message in error, please accept our apologies and kindly inform the sender of the error. In this event, please refrain from distributing this message any further and delete any copies you may have retained. Copyright in the email and attachments vests in Affluence Capital (Pty) Ltd. While all reasonable steps are taken to ensure the accuracy and integrity of information transmitted electronically and to preserve the confidentiality thereof, Affluence Capital does not represent, warrant, and/or guarantee that the integrity of this information or data has been maintained nor that the communication is free of errors, virus infections, interception, or interference. Affluence Capital furthermore accepts no liability whatsoever for any loss, whether it be direct, indirect, or consequential, arising from information available in this message and actions resulting therefrom.